Your Safety Is Our
Top Priority
98ok believes online gaming is for entertainment only — our tools and guidelines help you play in a healthy and responsible way.
98ok is a gaming platform exclusively for users aged 21 and above. Age is verified at the time of registration and access by minors is strictly prohibited. It is also your responsibility to ensure that younger members of your household do not use this platform.
What Is Responsible Gaming?
Responsible gaming means treating gaming purely as a form of entertainment — not as a way to earn money. At 98ok, we want you to enjoy every session, while remaining fully aware of your financial limits and mental well-being.
Playing with the right mindset means setting a budget in advance, taking breaks after a set amount of time, and not placing bigger bets to chase losses. Gaming should be a fun experience — not a source of stress or anxiety.
The 98ok platform provides several tools that help you stay in control of your gaming. From deposit limits to self-exclusion — these features can be activated directly from your account or through the support team.
Core Principles
- Gaming is entertainment only, not a source of income
- Only play with money you can afford to lose
- Do not play continuously for longer than a set period
- Prioritise spending time with family and friends
- Seek help right away if you feel something is wrong
Our Protection Tools
98ok provides the following tools free of charge to help you stay in control of your gaming experience. You can activate any of them at any time by contacting the support team.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately — increasing it requires approval from support.
Time-Out Break
Temporarily suspend your account for 7 days, 14 days, or 30 days. No betting or deposits are possible during this period.
Self-Exclusion
Close your account for a period ranging from 6 months to permanently. Any attempt to open a new account during self-exclusion will also be rejected.
Session Reminder
Receive automatic reminders after a set period of time to let you know how long you have been playing and suggest taking a break.
Spending History
View your deposit, withdrawal, and betting history from your account at any time. Understanding your own patterns is the first step toward responsible gaming.
24/7 Support
Contact us via live chat or email at any time. Our team is ready to provide responsible gaming guidance in both Bengali and English.
Warning Signs of a Problem
If you notice any of the following in yourself or someone you know, it may indicate a developing dependence on gaming. Take action right away.
- Repeatedly returning to play in order to recover lost money
- Cutting back on time with family or at work because of gaming
- Spending more than your budget and feeling regret afterwards
- Being dishonest with family or friends about your gaming
- Feeling restless or irritable when you are not playing
- Betting with borrowed money or funds set aside for essential expenses
- Trying to stop playing but being unable to
- Losing sleep or concentration due to worry about gaming
Tips for Healthy Gaming
98ok's experience shows that players who follow these simple habits are able to enjoy gaming with pleasure for a long time.
Set your budget in advance: Decide on a fixed amount before each session and stay within that limit. Never go beyond your budget, regardless of the outcome.
Keep your time fixed: Avoid playing for long stretches without a break. Take at least a 15-minute break every hour.
Do not make decisions based on emotion: Increasing your bets out of anger or frustration after a loss is risky. If you feel that way, take a break right away.
Do not play under the influence of alcohol or when tired: Having a clear head and being refreshed makes it easier to make decisions and helps you avoid unnecessary risks.
Think of winnings as a bonus: Do not expect to earn income from gaming. If you win, treat it as an extra — keeping this mindset reduces pressure.
Make time for other activities: Give higher priority to family, friends, hobbies, and a healthy routine than to gaming.
98ok's Commitment
We are not just a gaming platform — we are committed to building a responsible community in Bangladesh.
Age Verification
A strict age verification process at registration ensures that only adults can use the platform.
Data Protection
Your personal information and transactions are kept fully secure through SSL encryption and fair play policies.
Fair Play
The outcome of every game is impartial and is never altered in favour of any particular party — this is our core commitment.
Supportive Team
Our support team is always ready to help with gaming concerns with empathy and without judgement.
How to Activate Tools
To activate responsible gaming tools, follow any of the methods below:
Contact us via live chat: Open live chat from any page on 98ok and ask a support agent to activate the tool of your choice.
Send a request by email: Write to [email protected] with your account details and the specifics of the tool you want.
From account settings: After logging in, go to the account panel where you can directly find deposit limit and session reminder settings.
For self-exclusion or long-term time-outs, contacting the support team directly is the fastest method.
Get Help Now
If you feel gaming is getting out of your control, do not wait — talk to us right now. Our team is able to help in Bengali.
- 24/7 Live Chat Support
- [email protected]
Frequently Asked Questions
Here are answers to questions that come up often about responsible gaming.
Play Safe, Enjoy the Experience
Start your full gaming experience on 98ok — responsibly. Browse the FAQ or explore the games directly.